1. Introduction

Welcome to PDFTranslatorOnline ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our PDF translation service.

By using PDFTranslatorOnline, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our service.

2. Information We Collect

2.1 Account Information

When you create an account, we collect:

Email address
Name (optional)
Authentication provider information (if using Google OAuth)

2.2 Document Processing

When you use our translation service:

Your PDF documents are NOT stored on our servers. Documents are processed locally in your browser using IndexedDB.
Document content is sent to our AI translation API for processing but is not permanently stored.
We store metadata such as file names, translation settings, and completion status in our database.
Translated documents are stored in your browser's local storage, not on our servers.

2.3 Payment Information

Payment processing is handled by Paddle.com, our authorized payment provider:

We do not store your full credit card details
Paddle processes and stores payment information securely
We receive transaction confirmations and payment status from Paddle
Paddle's privacy policy governs the handling of your payment data

2.4 Usage Data

We automatically collect certain information when you use our service:

IP address
Browser type and version
Device information
Access times and dates
Pages visited and features used
Translation language pairs selected

2.5 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

Maintain your session and authentication state
Remember your preferences
Analyze service usage and improve functionality
Enable the one-click login feature (if you opt in)

3. How We Use Your Information

We use the collected information for the following purposes:

To provide, maintain, and improve our PDF translation service
To process your translation requests
To manage your account and track your available download credits
To process payments through Paddle
To communicate with you about service updates and support
To detect, prevent, and address technical issues and security threats
To comply with legal obligations
To analyze usage patterns and improve our service

4. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information:

PDF documents are stored locally in your browser's IndexedDB, not on our servers
Data is transmitted over encrypted connections (HTTPS/TLS)
Authentication tokens are securely generated and stored
Access to personal data is restricted to authorized personnel only
Regular security audits and vulnerability assessments

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Payment Provider (Paddle): To process your payments securely
AI Translation Services: Document content is sent to AI services for translation processing (not permanently stored)
Legal Requirements: When required by law, court order, or governmental authority
Protection of Rights: To protect our rights, privacy, safety, or property, or that of our users
Business Transfers: In connection with a merger, acquisition, or sale of assets, with notice to users

6. Third-Party Services

Our service integrates with third-party services:

Google OAuth: For authentication - Google's privacy policy governs their data collection
Paddle: For payment processing - Paddle's Privacy Policy
Email Services: For sending magic links and notifications
Analytics: For usage statistics (Yandex Metrika)

These third-party services have their own privacy policies. We encourage you to review their policies.

7. Data Retention

We retain your information for as long as necessary to provide our services:

Account information is retained while your account is active
Translation metadata (file names, settings) is retained for your reference
PDF documents are stored in your browser and deleted when you clear browser data or manually delete them
Payment records are retained as required by law
Upon account deletion, we will delete or anonymize your data within 30 days, except where retention is required by law

8. Your Rights and Choices

You have the following rights regarding your personal information:

Access: Request access to your personal data
Correction: Update or correct inaccurate information
Deletion: Request deletion of your account and associated data
Data Portability: Request a copy of your data in a structured format
Opt-Out: Unsubscribe from marketing communications
Cookie Preferences: Manage cookie settings through your browser

To exercise these rights, please contact us at support@pdftranslatoronline.com.

9. Children's Privacy

Our service is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately, and we will take steps to delete such information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our service, you consent to the transfer of your information to these countries.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: support@pdftranslatoronline.com